Terms of Service

Terms of Service

Last Updated: April 2026

Welcome to Quietode ("Website," "Service," "we," "us," "our"). These Terms of Service govern your use of our website and purchase of products. By accessing our Website or completing a purchase, you agree to be bound by these Terms.

1. Use of Website

You agree to use this Website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behavior includes:

  • Harassing, abusing, or threatening other users
  • Uploading or distributing viruses or malicious code
  • Attempting unauthorized access to systems
  • Bulk downloading of product listings
  • Scraping or automated data collection

2. Product Information & Availability

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that all information is error-free. We reserve the right to:

  • Correct pricing errors
  • Update product information
  • Limit quantities or refuse orders
  • Discontinue products without notice

3. Orders & Pricing

All orders are subject to acceptance by Quietode. We reserve the right to refuse or cancel any order for any reason, including suspected fraud. Prices are in EUR and include applicable VAT. Prices are subject to change without notice, but price changes will not affect orders already placed.

4. Payment

Payment must be received before order processing. We accept credit cards, debit cards, PayPal, and other methods displayed at checkout. All payments are processed securely by PCI-DSS compliant payment providers (Stripe, PayPal).

5. Shipping & Delivery

Shipping:

  • We ship to all EU countries
  • Standard shipping: €4.99 (7-15 business days)
  • Free shipping on orders over €35
  • Orders are processed within 1-2 business days
  • Risk of loss transfers to you upon delivery to carrier

Delivery Times: Estimated delivery times are not guaranteed. We are not liable for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns & Refunds

See our separate Refund Policy for complete details. Summary:

  • 30-day return window from delivery date
  • Items must be unused and in original packaging
  • Customer pays return shipping costs (except defective items)
  • Refunds processed within 5-10 business days
  • Exchanges available for different sizes/colors

7. Product Warranties

Products are provided "as-is" unless otherwise specified. We warrant that all products comply with EU safety standards. We are not liable for:

  • Natural wear and tear
  • Damage from misuse or improper storage
  • Color variations due to display settings
  • Fitness for a particular purpose

8. Limitation of Liability

To the maximum extent permitted by law, Quietode is not liable for:

  • Indirect, incidental, or consequential damages
  • Lost profits, lost data, or business interruption
  • Damages exceeding the order amount
  • Website downtime or service interruptions
  • Third-party links or external websites

9. Governing Law & Jurisdiction

These Terms are governed by the laws of Italy (where the seller is based). You agree to submit to the exclusive jurisdiction of Italian courts and EU legal framework, including GDPR. Alternative dispute resolution mechanisms may apply per EU regulations.

10. Dispute Resolution

For disputes that cannot be resolved amicably, EU consumers may use the EU Online Dispute Resolution Platform. We will attempt good-faith resolution before escalation.

11. Intellectual Property

All content on this Website (text, images, logos, graphics, trademarks) is the exclusive property of Quietode or our licensors. You may not:

  • Reproduce or distribute our content without permission
  • Use our trademarks or logos
  • Create derivative works
  • Remove copyright or proprietary notices

12. User-Generated Content

Any comments, reviews, or feedback you submit become the property of Quietode and may be used without compensation or attribution. You grant us a perpetual, royalty-free license to use such content.

13. Modification of Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or prominent website notice. Continued use of the Website after changes constitutes acceptance.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.

15. Contact Us

For questions about these Terms:

Email: davide.bartoletti.31@gmail.com
Company: Quietode