Frequently Asked Questions

Find answers to the most common questions about Quietode products, shipping, and returns.

What are sensory tools?

Sensory tools are products designed to provide tactile, visual, or proprioceptive input to your nervous system. They help regulate your body's stress response, improve focus, and provide a healthy outlet for fidgeting or stimming. Many are used by occupational therapists for anxiety, ADHD, autism, and sensory processing needs.

Are your products just fidget toys?

No. While fidget toys are fun, our products are specifically selected based on occupational therapy principles. Every item serves a functional purpose — whether it's redirecting skin picking urges, providing deep pressure stimulation, or activating acupressure points.

Where do you ship?

We currently ship to all EU countries. Standard shipping takes 3-7 business days for Germany, France, and the Netherlands. Orders over €35 qualify for free shipping.

What is your return policy?

We offer a 30-day satisfaction guarantee. If a product doesn't work for you, email us at hello@quietode.com and we'll arrange a return or exchange. Products must be in original condition.

Are your products safe?

Yes. All our silicone products are BPA-free, non-toxic, and odourless. The acupressure rings are made of stainless steel with rounded tips. All products comply with EU safety standards.

Can these products replace therapy?

No, and we'd never claim that. Our tools are complementary — they work alongside therapy, medication, or whatever support system you have in place. Think of them as one tool in your toolkit, not the whole toolkit.

How do I contact you?

Email us at hello@quietode.com. We typically respond within 24 hours on business days.

Still have questions? We'd love to help!
Contact us or email hello@quietode.com

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