Frequently Asked Questions
Find answers to the most common questions about Quietode products, shipping, and returns.
What are sensory tools?
▾Sensory tools are products designed to provide tactile, visual, or proprioceptive input to your nervous system. They help regulate your body's stress response, improve focus, and provide a healthy outlet for fidgeting or stimming. Many are used by occupational therapists for anxiety, ADHD, autism, and sensory processing needs.
Are your products just fidget toys?
▾No. While fidget toys are fun, our products are specifically selected based on occupational therapy principles. Every item serves a functional purpose — whether it's redirecting skin picking urges, providing deep pressure stimulation, or activating acupressure points.
Where do you ship?
▾We currently ship to all EU countries. Standard shipping takes 3-7 business days for Germany, France, and the Netherlands. Orders over €35 qualify for free shipping.
What is your return policy?
▾We offer a 30-day satisfaction guarantee. If a product doesn't work for you, email us at hello@quietode.com and we'll arrange a return or exchange. Products must be in original condition.
Are your products safe?
▾Yes. All our silicone products are BPA-free, non-toxic, and odourless. The acupressure rings are made of stainless steel with rounded tips. All products comply with EU safety standards.
Can these products replace therapy?
▾No, and we'd never claim that. Our tools are complementary — they work alongside therapy, medication, or whatever support system you have in place. Think of them as one tool in your toolkit, not the whole toolkit.
How do I contact you?
▾Email us at hello@quietode.com. We typically respond within 24 hours on business days.
Still have questions? We'd love to help!
Contact us or email hello@quietode.com
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